About Us

The MASCO Services Call Center is a subsidiary of MASCO (www.masco.org) and was established in 1973 to meet the answering service needs of the medical and academic community in the Longwood Medical Area in Boston. Today, our award-winning customer service attracts customers that include internationally renowned Harvard affiliated hospitals, neighborhood health centers, physician practices, colleges, pharmaceutical companies, medical device manufacturers, property management organizations, attorneys, and many businesses. MASCO Services Call Center has been consistently rated number one for quality and service as compared to like call centers in the Boston area by several independent research firms.