“The MASCO Services call center has been providing Beth Israel Deaconess Medical Center with 24 x 7 operator services for over two decades by responding to various types of medical and non-medical emergencies in a precise and accurate manner. The call center is committed to high standards and quality."

 

Gather Health

"Effective communication between seniors and their Primary Care Provider's office is essential for any primary care practice, especially those operating within a value-based care model. MASCO acts as a crucial support system, guaranteeing that every patient's call is answered. They operate 24/7, every day of the year, working behind the scenes to ensure patients are constantly connected with our providers and care teams. Our partnership with MASCO is also highly beneficial from a business standpoint. They've collaborated with us to develop customized workflows that perfectly align with our specific requirements."

 

"Lynn Community Health has been a client of MSI since 1998. We operate three full-service medical and mental health practices. Back in 2012 we left MSI to try another service, and quickly returned within the year. Exceptional customer service, attention to detail and cost efficiency for our business is far superior to other services we've looked at. We are here to stay."