Why do healthcare providers choose MASCO Call Center?
A key reason why more healthcare providers are turning to MASCO Call Center as their overflow call service provider is that we keep your patient information private with HIPAA-trained medical receptionists and encrypted technology.
We answer calls for renowned medical institutions, health centers and practices in the Boston, Massachusetts area and nationwide. Healthcare providers trust us to assist their callers with problem situations, page medical professionals, when necessary and take routine messages for their administrative personnel.
All of our customer service representatives are trained in HIPAA (Health Insurance Portability and Accountability Act) procedures. We understand the importance of confidentiality in all aspects of business operations.
Contact us today for more information on how MASCO Services can help your medical facility cut costs and increase patient satisfaction.